Privacy Policy

Last updated: April 12, 2026

Who we are

This service is operated by Deep Digital Ventures (“we”, “us”). Our website address is app.italyonfoot.com.

What data we collect

  • Account data: email address, name (optional), password (hashed), and home currency when you create an account.
  • Trip data: cities you select, dates, priorities, bookings, generated day plans, packing lists, and watchlist selections.
  • Ask us messages: conversations with the chat surface, stored to maintain context continuity. A large language model generates replies on our behalf; we don’t share your messages with third parties beyond what the model provider needs to generate a response.
  • Payment data: processed by Stripe. We store your Stripe customer ID and subscription status but never your card number.
  • Analytics: we use Google Analytics to understand aggregate usage and improve the service.

How we use your data

  • To provide and personalise the service (trip planning, price conversion, visa rules).
  • To process payments and manage subscriptions via Stripe.
  • To generate AI-powered trip plans and packing lists.
  • To improve the service based on aggregate, anonymised usage patterns.

Third-party services

  • AI processing: trip plans and assistant messages are processed by third-party AI services.
  • Stripe: payment processing. See Stripe's privacy policy.

Data retention

Account data and trip plans are retained as long as your account is active. You can delete your account and all associated data by contacting us. Assistant conversation history can be cleared at any time from the assistant page.

Your rights

You can request access to, correction of, or deletion of your personal data by emailing hello@italyonfoot.com.

Cookies

We use a session cookie to keep you signed in. Google Analytics may use cookies or similar identifiers to measure site usage. We do not use third-party advertising cookies.

Contact

For privacy questions, email hello@italyonfoot.com.

Privacy Policy · Italy on Foot