Email us
The best way to reach us is by email at hello@italyonfoot.com. We typically respond within a few hours during business hours.
Billing issues
Trip Pass and Italy Year are one-time payments, there's no subscription to manage and nothing auto-renews. Your Account page shows your current plan and access expiry. For a refund (14-day window) or any payment question, email us at hello@italyonfoot.com.
Feature requests and feedback
We love hearing how to improve Italy on Foot. Email hello@italyonfoot.com with feature requests, bug reports, or general feedback. We read every message and use it to prioritise our roadmap.
Data and privacy
For data deletion requests or privacy questions, see our Privacy Policy page or email us at hello@italyonfoot.com. We take data privacy seriously and will process requests promptly.